The ongoing COVID-19 situation has raised many challenges for employers, including, relating to the provision of essential safety training to their workforce.  The safety training industry is working hard to provide solutions, and we are now offering many new ways to deliver training. As an intermediary, Training Matters is best placed to help you navigate through the wide and increasing variety of choices available. To make the process easier to navigate, please see the variety of ways training can be delivered listed below.

Please note: not every course topic can be delivered in each way, for reasons such as: accreditation providers rules, by virtue of the practical nature of the course content, etc…


Public Courses:

Public courses allow an individual participant to be sent to a centre for training, with the benefits that the customer is only paying for the place needed and they don’t have worry about facilitating the course at their site. Due to COVID-19 many public courses were postponed, however, as restrictions are lifted by the Government more public courses will become available again.


Private Courses:

Private courses allow a group to be sent to a training centre, and the course will not be open to others. This type of course is useful solution when clients don’t have the facilities for the course at their site but want their team to train together, there is also more scheduling flexibility than public courses.


Onsite Courses:

Onsite courses are where the trainer is sent to the customers site to train a group of participants. This is usually a more cost effective solution than public courses and for most topics our customers have a great amount of scheduling flexibility.


In-house Courses:

An organisation may decide to provide staff training themselves or in-house. An instruction qualification is required before instructing many safety courses. Many companies have opted to train their own instructors for courses due to cost savings.


Online Courses:

Online courses allow participants to complete the course at their pace and they are not restricted to completing it at a specific time. Online courses are usually in the form of pre-recorded media, and the participant is assessed through multiple choice questionnaires. While convenient, these courses are best suited to theory and awareness courses due to limitations such as: no communication between the trainer and participant, and it is not possible to provide/assess practical training in this format.


Virtual Courses:

Virtual courses are increasingly popular a reasonably practical solution for many training courses. During virtual courses, participants log on to a platform such as ZOOM and join a class being hosted by the trainer at a specific time. Theory courses are best suited to this format. However, the theory element of practical courses can also be delivered this way, and it is a useful way of reducing contact during the COVID-19 situation. Virtual courses are instructor-led and facilitate two way communication between the participants and the trainer. Virtual courses can be delivered to groups or individuals can join pre-scheduled courses.


Blended Courses:

As eluded to above, virtual and online courses can be combined with in-person practical training/ assessments. This format helps reduce contact during the COVID-19 situation but also ensures that the practical element is being completed. The in-person practical training element can be joined by individuals in a training centre or a trainer can deliver onsite for a group. The practical element may be attended by the course participants together or individually, depending on the specific course being delivered.


Important Notes:

  • For any training which is delivered in person/ classroom setting, please check the government restrictions which are in place and how they apply to your employees and organisation.
  • Trainers are still available to provide onsite training, subject to government restrictions. However, it is the client’s responsibility to ensure that the facilities at time of training support: all social distancing, hygiene and health advice.
  • Some courses are possible to be delivered in multiple ways as listed above, other courses are less flexible and can only be delivered in specific formats. Some courses are partially or completely postponed till the COVID-19 situation has rescinded.