People and Performance Management Training

The aim of this People and Performance Management training course is to develop the participants’ knowledge and skills necessary to manage and supervise staff to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

The course is specifically designed for managers and supervisors who depend on people (team members and other stakeholders) for results. It will ensure participants are aware of why and how people are different, and provide them with a template for understanding and managing people effectively, as well as providing practical tools to develop their skills.

Available as an Onsite Course

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NOT Available as a Public Course

Course Objectives

The aim of this People and Performance Management training course is to develop the participants’ knowledge and skills necessary to manage and supervise staff to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

Course Topics
  • The role of a manager
  • Leadership styles
  • Interpersonal communication
  • Managing meetings/ briefings
  • The 5 stages of effective supervision
  • Induction of staff
  • Effective delegation
  • Dealing with poor performance
  • Basic employment law

Participants

A maximum of 10 participants can attend each People and Performance Management training session.

Duration

Onsite People and Performance Management training sessions are usually a 1-day in duration.

 

Certification

On successful competition of the People and Performance Management course participants will receive a House Certificate. The certification has no defined expiry date.

Course Entry Requirements

There are no special entry requirements for participants associated with this course. 

Site Requirements

There are no special site requirements  associated with this course.

Summary Of Assessments
  • Exam
Resources
Additional Information
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